Library and Archives Canada
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The Public

Facilities and Regulations

Library and Archives Canada (LAC), 395 Wellington Street, Ottawa

Photograph of Registration Desk
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Registration desk

Service and Opening Hours

The registration desk is located in the main lobby, on the ground floor. At this desk, you can:

At the commissionaire's desk, located in the main lobby on the ground floor, you must show your user card and sign the register every time you conduct research at LAC.

Photograph of Cloakroom
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Cloakroom

There are lockers and a cloakroom on the ground floor, where you must leave your personal belongings and coats.

In the reference rooms, the following services are provided:

  • the possibility of discussing your research needs with a LAC professional
  • research tools, such as a catalogue of published materials, reference books, descriptions of archival fonds and finding aids
  • computers with access to the Internet, to collection catalogues and to LAC's databases
  • free wireless Internet access
  • work tables and reading tables.

In the Consultation Rooms, the following services are provided:

  • a circulation desk
  • self-serve copying
  • work and reading tables
  • free wireless Internet access

Note: Items from the Rare Book Collection, the Literary Manuscript Collection and the Children's Literature Collection, as well as textual records from the Music Collection are consulted in the Special Collections Consultation Room.

The Genealogy and Family History is located on the 3rd floor and provides genealogical content, services, advice, research tools and opportunities to work on joint projects, all in both official languages.

Lockers to store your research materials for a short period of time are available on the third floor.

The cafeteria on the fifth floor of the building at 395 Wellington Street has ceased operations.

You can find restaurants and other food service outlets in the vicinity. You may also eat on the ground floor of the building or in parks nearby. Please note that no food or drinks are allowed anywhere else in the building.

There are public payphones, that are wheelchair accessible, on the ground, second and third floors.

There are public washrooms, that are wheelchair accessible, on all the floors which are open to the public.

The Friends of Library and Archives Canada offer a wide selection of items in their boutique located on the ground floor.