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Library and Archives Canada Business Plan 2007 - 2010

Summary Table of Links between Intermediate Outcomes and Key actions

LAC's Strategic Outcome: Current and future generations of Canadians have access to their documentary heritage

Strategic Choice #1:
LAC will adjust all aspects of its activities to adapt to the needs and benefit from the opportunities of the digital information environment

Strategic Choices
Expected Intermediate Outcomes

LAC's acquisition capacity deals effectively with the annual production of digital documentary heritage

Access is enhanced by new access technologies and standards

Canada has greater capacity to preserve and make accessible its digital assets: LAC is a Trusted Digital Repository (TDR)

Canadians can carry out online end-to-end transactions with LAC and can personalize their experience of LAC

Canadians use an LAC website that is easy to use, integrated, dynamic & effectively delivers LAC programs & services

A Canadian Digital Information Strategy is helping ensure that Canadian digital content of long-term value is produced, collected, preserved and accessible

LAC has a strategic large scale digitization program

LAC's analogue and digital collection is better managed through strategic use of I.T.

Key Actions

  • Implement a Virtual Loading Dock
  • Approval an initial TDR digital asset management framework
  • Implement a user-driven strategic digitization plan for access and preservation
  • Develop and implement a Digital Preservation Policy
  • Develop a Government-wide E-records strategy
  • Develop a Web-Archiving strategy to capture federal and provincial/territorial governments and non-government Web content
  • Develop a Canadian Digital Information Strategy

Program Activity Link

Program Activity #2

Strategic Choice #2:
LAC will increase the relevance and accessibility of LAC collections and expertise to canadians outside the National Capital Region (NCR)

Strategic Choices
Expected Intermediate Outcomes

Genealogy on line has opened the door to more Canadians knowing and using the LAC

Whether in a mediated fashion or directly, the LAC collection is more often used by Canadians

Teachers, librarians and students are frequent users of LAC collections, products and services

LAC has an institution-wide approach to making its collection relevant to multicultural and Aboriginal groups

LAC provides Canadians and the media with timely, comprehensive and easy to use access to the Government of Canada's public opinion research, as required by the Federal Accountability Act

The role of Regional Information Management Services to support preservation and access is optimized

Improved access to information for Canadians with print disabilities

Key Actions

  • Implement the multi-year genealogy strategy
  • Implement the Public Programming Strategy
  • Develop the LAC Access Policy Framework
  • Implement the learning Centre
  • Inaugurate new TD Summer Reading Club Award
  • Implement an institutional plan to follow-up on the multi-cultural consultations
  • Launch Portrait Gallery Program touring exhibitions program in Canad
  • Develop and implement the Initiative for Equitable Library Access and host annual meetings of LAC's Council on Access to Information for print-Disabled Canadians.

Program Activity Link

Program Activity #3

Strategic Choice #3:
LAC will focus its role in Government of Canada Information Management on the development of effective recordkeeping

Strategic Choices
Expected Intermediate Outcomes

Government departments are supported in their daily business endeavours and decision-making by a recordkeeping regime enabling accountable, efficient and effective national public administration

Recordkeeping is part of the business culture of the federal public service

Recordkeeping is a core business competency of all federal public servants and is fully integrated into daily business processes and activities of government institutions

Recordkeeping is carefully and adequately monitored on an on-going basis within the Government of Canada

The GoC no longer creates legacy records and disposes of those it has within an agreed upon timeline

Key Actions

  • Develop a regulatory infrastructure - Recordkeeping Directive and Delegation Authority Instrument
  • Develop a records disposition plan for government departments and agencies
  • Define role and responsibilities for learning, training and development in Recordkeeping
  • Develop a recordkeeping audit guide
  • Propose a recordkeeping assessment grid for the Management Accountability Framework
  • Develop a new records storage model

Program Activity Link

Program Activity #1

Strategic Choice #4:
LAC will make systematic use of collaborative arrangements and will increasingly deliver on its mandate through or with others

Strategic Choices
Expected Intermediate Outcomes

LAC has developed partnerships with stakeholders to preserve digital documentary heritage

LAC and partners have increased capacity to work together to increase awareness and use

An increasing amount of descriptions is provided by stakeholders and users

LAC's increased capacity to negotiate and manage partnerships has resulted in more effective delivery of program and services

A strategy exists for implementing nation-wide partnerships, activities and services to meet the long-term library and information access needs of Canadians with print disabilities.

Key Actions

  • Create and validate a partnership policy and framework
  • Work with networks to enhance delivery of the strategies for public programming and genealogy and to increase awareness and use of LAC's Electronic Theses and Dissertations collection.
  • Develop Recordkeeping MOU's with Government of Canada Institutions.
  • Collaborate with partners to coordinate activities designed to develop and cost a nation-wide strategy that provides equitable library service for persons with print disabilities.
  • Implement scalable pilot-projects using stakeholders and users to generate metadata.

Program Activity Link


Strategic Choice #5:
LAC will ensure citizen/client research and evaluation results are built into management decision making

Strategic Choices
Expected Intermediate Outcomes

LAC has an understanding of its clients or potential clients' needs, making possible a market segmentation analysis of users

LAC management uses user research and evaluation findings to make decisions as a GoC institution

Key Actions

  • Establish a Centre of expertise for Public Opinion Research, data management and marketing intelligence/client segmentation analysis,
  • Develop and Implement a research plan
  • Increase investment in statistical reporting on Web usage, to efficiently obtain reliable data on usage of collection

Program Activity Link


* Program Activities
1. Managing the disposition of the government of Canada records of continuing value
2. Managing the documentary heritage of interest to Canada
3. Making the documentary heritage known and accessible for use

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