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Response of Library and Archives Canada to the Round VI Management Accountability Framework Action Plan 2009-2010

Public Service Values

The Government of Canada expectations for public service values focus on the actions of leaders, who must consistently emphasize "the importance of public service values and ethics in the delivery of results to Canadians (e.g., democratic, professional, ethical and people values)."

In 2004, the establishment of LAC resulted in a unique organizational culture founded on two professional institutions, the National Archives of Canada and the National Library of Canada, each of which had their own set of values and code of conduct. Since it was created, LAC has been working to harmonize and modernize the different values of the former institutions, and to publicize the values that govern and guide it as a new knowledge institution. Here, LAC promotes public service values to employees, fostering sound and exemplary management practices, and encouraging respectful interpersonal relationships characterized by integrity.

In terms of "public service values," TBS congratulates LAC for its performance and encourages continued good work in achieving tangible results.

Indicator TBS evaluation
1. Values-based leadership and organizational culture Acceptable

TBS recommendations:

  • Implementing the new Federal Public Sector Code of Conduct once it has been approved by Treasury Board;
  • Conducting a survey to determine level of satisfaction with the resources available on values and ethics, and on conflict of interest.
  • Providing mandatory training to employees on harassment prevention.
  • Ensuring that the informal conflict management system is appropriate for dealing with harassment complaints and is communicated to all staff; and
  • Communication is to be sent out to all employees on zero-tolerance of harassment and discrimination.

LAC Action Plan:

LAC will work on the implementation of the new Federal Public Sector Code of Conduct and the following actions will be undertaken in 2009–2010:

  • Consultation on the draft Federal Public Sector Code of Conduct;
  • Presentation to Management Board and Management Forum by the Senior Official for Values and Ethics (spring 2009);
  • Email notification on upcoming consultation to all staff (spring 2009);
  • Distribution of TBS consultation questionnaires (spring 2009);
  • Obtaining feedback from TBS on the results of the consultation process (summer–fall 2009);
  • Implementation of the new Federal Public Sector Code of Conduct (timeframes are conditional on approval of the draft code by TBS and tabling to Parliament is planned for fall 2009–winter 2010);
  • Developing an implementation strategy for LAC;
  • Presentation to LAC Management Board and Management Forum;
  • Communications strategy

LAC will do a satisfaction survey on the Values and Ethics portal at http://intranet/general/ve-ve/index_e.asp, across the organization:

  • Survey planning phase (summer 2009);
  • Communication by Strategic Office (fall 2009);
  • Conduct phase (fall 2009);
  • Results analysis (fall 2009);
  • Presentation to LAC management (fall 2009);
  • Communication of results to LAC staff (fall 2009);
  • Action plan (fall 2009–winter 2010).

An analysis of values and ethics issues identified in the Public Service Employee Survey (PSES) 2008 will be done:

  • Analysis of PSES 2008 results to determine if issues identified in PSES 2007 have been resolved (e.g., harassment) and identify new trends (summer 2009);
  • Use results of analysis to check state of ethical culture at LAC (summer 2009);
  • Action plan as needed based on the results of analysis (summer 2009).

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