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Management Accountability Framework

Questions and Answers

Management Accountability Framework

Q.1 What is the Management Accountability Framework?

A.1 Based on the vision articulated in Results for Canadians: A Management Framework for the Government of Canada, the Management Accountability Framework (MAF) is structured around 10 key elements that collectively define "management" and establish the expectations of the Treasury Board of Canada Secretariat (TBS) for good public service management. It was developed to provide senior public service managers with a specific list of management expectations within an overall framework for high organizational performance. Please refer to the TBS website for details

Q.2 What are the highlights of the TBS assessment of LAC's performance?

A.2 In 2008-2009, TBS assessed LAC's MAF performance by analyzing 21 separate areas of management (indicators). For all of the indicators assessed, LAC earned 3 strong ratings (blue), 10 acceptable ratings (green), 7 opportunity for improvement ratings (yellow) and 1 attention required (red) rating.

  • TBS congratulated LAC on its efforts to improve its performance in the following indicators:
  • Quality of performance reporting (indicator 7)
  • Effectiveness of information management (indicator 12)
  • Effective management of security and business continuity (indicator 19)
  • TBS also highlighted in particular LAC's strong rating for:
  • Effective procurement (indicator 16)
  • TBS and the Management Board at LAC also identified the following indicators as immediate priorities:
  • Utility of the corporate performance framework (indicator 2)
  • Quality of analysis in Treasury Board submissions (indicator 5)
  • Quality and use of evaluation (indicator 6)
  • Managing organizational change (indicator 8)
  • Effectiveness of asset management (indicator 14)
  • Effectiveness of financial management and control (indicator 17)
  • Effectiveness of internal audit function (indicator 18)

Q.3 Why has LAC developed an action plan for the Management Accountability Framework?

A.3 In response to the 2008-2009 TBS assessment, LAC has developed an action plan that focuses on all of the indicators. LAC is implementing this action plan to improve management across the organization.

LAC media contact:
Richard Provencher
Media Relations Officer

LAC Spokeperson:
Mark Melanson
Chief Financial Officer