About Us

Audits and Evaluations

Review of Governance: Service Delivery

Audit Report
May 2010

Table of Contents

Executive Summary

• Recommendations
• Management Response

1. Introduction
   • 1.1 Background
   • 1.2 Scope and Objective
   • 1.3 Objective of this Document
   • 1.4 Methodology
2. Observations And Recommendations
   • 2.1 Authority, Responsibility and Accountability
   • 2.2 Information and Communication
   • 2.3 Performance Management and Oversight
3. Conclusions

Appendix A Inherent Risk Analysis

Appendix B Management Action Plan