The Columns of Shauna Kelly


A Little Consideration

.....© by Shauna Kelley , 1999

The famous Roman Orator Cicero once said that there has never been any great talent without an element of madness. The truth behind Cicero's statement is abundantly apparent throughout history. Shall we reflect on the infamous absent-mindedness of Einstein, the all too gruesome missing ear of Van Ghoh, or on a more contemporary level, who can forget the wild and amusing antics of Robyn William's. Regardless of the talent, the field, the discipline or the for of expression, those who have talent are subject to a moment of insanity every now and then. I'm sure that there are those out there who would have asked Cicero to amend his statement to read every talent and Americans; however, this is not only impossible because of Cicero's death many thousand years before the founding of America, but also because I wish to know if insanity is the actual substance that infects the vast majority of us.

It is true that in most foreign countries Americans have the reputation for being rude, arrogant and decadent. In some places political hostilities have caused the attitude towards Americans to become so loathsome that a traveler would be advised not to reveal his or her nationality if possible. For the sake of argument, lets weed out the political tensions and ask why Americans might have this reputation.

To some extent there are cultural differences to account for. It is more acceptable in America to look at a waitress and say "give me" rather then "may I please have"; however, I what I really wish to know is if these "cultural differences" excuse the behavior of a lot of Americans. I say, quite simply no.

How much extra effort does it require to use the phrase "May I please have," rather then "give me"? As a three-year veteran of restaurant employment I can safely say that most people would be appalled by the behavior of the vast majority of "their fellow Americans". For instance, the phrases "give me," or "I want..." are rude. Whether or not the person you are speaking to is being paid to listen to you, they are still a person.

A story comes to mind in regards to this. A new fast food restaurant opened in my hometown last summer. My brother and I went to get lunch and were all the way home before we realized that they had messed up the order. My brother decided to call and raise hell about it. At the time my brother worked in a fast food restaurant and I asked him to keep that in mind when calling. He replied indignantly that when he screwed up people came in and "bitched him out". I then asked him what he said about these people when they left and he replied that he called them derogatory names and thought they were jerks. So, I stood waiting for him to understand that he was about to be a jerk. The revelation never came.

My point is this - we have all messed up at one time or another. We have all had bad days, we have all done stupid things. The reactions of those around us differentiate between a mistake and a bad day.

In a word - courtesy. Most of our mother's taught us to use please and thank you. Use these words, especially in front of children that they might understand the value of a little bit of politeness. Patience is a virtue.

Exploding at someone who has made a simple mistake accomplishes nothing but making that person feel worthless, stupid or angry. And I speak from experience when I say that, in most cases, the nicer and more polite you are to a person the better response you will get.

It is so easy to forget that people are just that. There are over six billion of us now. Just think how much nicer life could be if each on of us six billion people smiled a little more.


Email Shauna Kelley - - - The Inditer Index - - - The Inditer Main Page

The Shauna Kelley Main Page