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Genealogy and Family History

Ask a Question

Genealogy Inquiry Form

Use this form to ask a specific question about genealogical sources and/or military personnel records held at Library and Archives Canada.

Important Note: You cannot use this online form for requests for military personnel records from 1918 to the present, including the Second World War. Those inquiries must be signed and sent by mail or fax.

Before continuing, please consult the following sections of our Website:

How to Begin (recommended for beginners)
What to Search: Topics ( e.g. military, immigration, census, etc)
Search for Ancestors (databases)

Because the civil registration of births, marriages and deaths is not a federal jurisdiction, Library and Archives Canada does not hold those documents and does not issue certificates. You must contact the appropriate provincial office.

Be sure to complete the next section so that your inquiry can be registered.
Note that some replies will be sent by mail, when enclosures are necessary.

For your convenience, you may book appointments of up to 30 minutes with a LAC genealogy specialist. These appointments can take place:

  • in person at 395 Wellington Street, in Ottawa;
  • by telephone; or
  • via Skype (Download Freeware).

Please use the Question text box in this form to request your appointment. Include the following information:

  • your question
  • a preferred date and time
  • a preferred method (on-site appointment, Skype, or telephone)
  • your telephone number (in case we have trouble reaching you via Skype or email)
  • your Skype name (if you are choosing a Skype appointment)

LAC staff is available by appointment to assist you in your research. However, we are unable to do your family tree or conduct extensive research on your behalf.

In order to avoid spamming of our servers, please copy and paste the following text in the box below:

* Please complete all mandatory fields.

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Information about you

Information about an ancestor/an individual

If your question is about a particular ancestor or individual, complete the following section. Provide as many details as possible, even if the information is only approximate.




Please note that we will send an acknowledgement confirming receipt of your inquiry.