To encourage continuous improvement, there are five key inputs that IM practitioners should consider when evaluating their IM programs:
New or Updated Government of Canada IM Standards and Policies
Each year, the Government of Canada refines and may update its policies, procedures, legislation and standards across a broad set of issues that have an impact on Information Management. Departments will be providing feedback about the needs and effectiveness of their IM programs, and these will be reflected in changes to policies at the federal level. Sources for updates to standards and policies include Treasury Board Secretariat Canada, Justice Canada, Library and Archives Canada, Prime Minister's Office, Statistics Canada, and the Office of the Auditor General of Canada, among others.
Your Most Recent Departmental IM Plan
Your department's annual planning initiatives should include a new or updated overall Information Management Plan, with supporting policies and procedures, that have been designed to support the organization's unique business activities and mandates. If one has not been created, refer to Stage 1: IM Planning for some helpful information on aspects to consider when developing frameworks for Records and Information Life Cycle management within your organization.
Any Findings of the Auditor General of Canada Related to IM
The Office of the Auditor General of Canada is an independent audit office serving Parliament and the well-being of Canadians, widely respected for the quality and impact of its work. Their role is to promote accountable government, an ethical and effective public service, good governance, sustainable development, and the protection of Canada's legacy and heritage.
They do this by conducting independent audits and studies that provide objective information, advice, and assurance to Parliament, government, and Canadians, and by working collaboratively with legislative auditors, federal and territorial governments, and professional organizations.
In the course of their work, the Auditor General may reveal issues that drive new practices or policies in the area of IM. These may be published on the Auditor General's web site, or you can contact them at 613-995-3708 to inquire about any relevant findings that may impact on your IM strategies, plans and practices.
Any Findings of Special Inquiries into IM Practices
From time to time, Special Inquiries may be made into IM practices. Their findings may impact on your IM strategies, plans and practices. Generally, these Special Inquiries will be undertaken by Library and Archives Canada in concert with specific federal government departments, or with a group of departments or agencies. Contact Library and Archives Canada at 819-934-7519 to find out if any findings from Special Inquiries are available to incorporate into your next planning cycle.
Generic or Institution-Specific IM Audits, Evaluations or Client Surveys Undertaken by Library and Archives Canada
From time to time, Library and Archives Canada may undertake audits, evaluation or surveys related to IM practices. Their findings may impact on your IM strategies, plans and practices. Generally, these initiatives will be undertaken in concert with specific federal government departments, or with a group of departments or agencies. Contact us to find out if any findings from audits, evaluations or client surveys are available to incorporate into your next planning cycle.