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Email Management Guidelines

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Table of Contents

0. Introduction to the Email Management Guidelines

1. Institutions must develop a plan to manage email

2. Institutions must collect and capture all business-related email

3. Institutions must organize business-related email in accordance with a classification system relevant to each organization's business requirements

4. Institutions must ensure that the use of email supports performance of work that is consistent with their business goals and objectives

5. Institutions must ensure that their email records are maintained, protected and preserved in accordance with appropriate retention schedules

6. Institutions must ensure that their email records are disposed of in accordance with all relevant legislation and policies

7. Institutions must periodically review the effectiveness of their email management policies and practices and identify and implement improvements when appropriate

8. Everyone in a federal government institution must understand his or her responsibility with respect to the management of email


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