Written guidance that lets system users communicate to others very specific information related to a correspondence action that is not communicated through any other means. Special instructions may be limited to specific users or specific classes of users based on access rights, agent security clearance and sensitivity.
To provide additional information to users about how to handle a correspondence action that is not part of the ordinary practice or course of events.
Free text or derived from an institutional pick list.
Conditions of Application
When is Element Populated?
When the folder is created.
How is the Element Populated?
FREC, 3.1 Metadata Requirements, Reference #2.7