Bank of Canada

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Unclaimed Balances

Contact Us

Ask general questions about Unclaimed Balances Services or request that a claim search be done on your behalf:

Mail: Unclaimed Balances Services
Bank of Canada
234 Wellington, Ottawa, ON, K1A 0G9
Telephone: 1 888 891-6398
Fax: 613 782-7802

IMPORTANT: Please be sure to include your name and address with your request.

Your claims and requests for claim searches, whether sent by email, fax, or regular mail, are entered into our system by the date upon which we receive them and are processed in that order.

Because of the very heavy volume of correspondence that we are currently receiving, you can expect a delay of 6 weeks before we respond. We apologize for the delay, and thank you for your patience.